Bilingual Receptionist, English & Russian - Job Opening - Springfield MO

WE ARE SEEKING AN EXPERIENCED BILINGUAL RECEPTIONIST!
We are looking for a Bilingual Receptionist (English & Russian) in Springfield, MO to join our growing team at GoodLife Home Renovations, a reputable and established remodeling company.
Our services include kitchen and bath remodeling, complete home renovations, and quality home improvement solutions throughout the Springfield area.
Bilingual Receptionist Job Summary:
We are looking for a professional and highly organized receptionist who is fluent in both English and Russian, detail-oriented, and passionate about delivering excellent customer service with at least 1 year of receptionist experience.
This is a full-time position where you will manage front desk operations, coordinate client meetings and appointments, and support our showroom operations. You'll be the first point of contact for our customers, ensuring a professional and welcoming experience from initial inquiry through project completion.
Bilingual Receptionist Position Focus:
The Bilingual Receptionist will serve as the central hub for all office operations, managing client communications, scheduling, and administrative support.
- Answer and direct incoming phone calls professionally in both English and Russian
- Manage staff calendars, schedules, and client appointments efficiently
- Coordinate client meetings, site visits, and follow-up communications
- Maintain and update lead tracking systems to support sales efforts
- Assist with marketing efforts including emails and social media outreach
- Support showroom operations and help customers select materials
- Process client payments and handle material sales transactions
Bilingual Receptionist Candidate Qualities and Job Requirements:
- Minimum 1 year proven experience as a receptionist (remodeling/construction industry experience preferred but not required)
- Must be fluent in both English and Russian (spoken and written) - required
- Certificate, Diploma, or Associate's degree in Business, Marketing, or related field preferred
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- High level of professionalism in dealing with clients and team members
- Excellent communication, both written and oral, and interpersonal skills
- Strong organizational, multitasking, and time management skills
- Professional appearance and demeanor at all times
- Ability to work independently and as part of a team
- Adaptability and flexibility to work in a fast-paced environment
- Must be able to maintain a clean and organized workspace
Bilingual Receptionist Schedule:
- Full-time position: Monday-Friday, 8:30 AM – 5:00 PM
- Occasional weekend work for special events or appointments (advance notice provided)
- Consistent schedule with predictable hours
GoodLife Home Renovations offers quality remodeling solutions, superior craftsmanship, and provides our customers the highest level of customer service. We provide a professional working environment and competitive compensation.
Compensation & Benefits:
Hourly Pay: $16.00-$19.00 per hour based on education and experience
Join our team and be part of transforming homes while delivering exceptional customer service in both English and Russian!
How to Apply:
Please submit your resume and a brief cover letter highlighting your relevant experience, education and language skills to admin@goodlifehr.com